FAQ


Is this a legitimate training site?

Certified.ph has been fully accredited by the Anti-Money Laundering Council, the governing body in-charge of the AML regulations and training. This is as legit as it gets!

 

How long will this training take?

It will take less than a day but depends on how quickly you can work and how good your internet connection is. Usually, a single module takes 30 minutes to complete.

 

How much does this cost?

We keep costs down and deliver the same content as you would get face-to-face. A single course starts at ₱xx.

 

I can’t spend all day online. Can I stop mid-training?

Yes. Certified.ph modules are designed to allow you time to take a break and go and do something else instead. When you are ready, you can return to the module and start from where you left off.

 

Online learning isn’t secure. How do you stop cheating?

Certified.ph uses the highest level of encryption and validation processes. However, we do recognize that no system is entirely foolproof. We collect specific pieces of data that tell us whether you are accessing the course from the same device you signed up with, and we can track when there is anything unusual happening with your account. Whilst we cannot stop a determined cheat, we will invalidate anyone's account who is caught.

 

Do I need to go anywhere to do this?

No. All Certified.ph training takes place online. All you need is an internet connection and a device capable of displaying web pages. A cell phone will do! You can do your training from anywhere you like.

 

Can I buy a course for all my staff in one go?

Yes. Certified.ph has many ways you can train including as an individual. If you need a set number of learners on a training course, please contact us in the first instance so that we can better see how we can help you.


Learning online is dull. Why should I do this?

Certified.ph delivers a dull subject in an exciting way! The modules present the information in an easy to understand way, making a tough subject quite fun to learn. We recognize that online learning is not for everyone, so we try to make it as enjoyable and as engaging as possible.

 

How can I show others that I am trained?

When you complete a full course, you can download a personalized certificate with your own unique identity code so no one else can copy it. We think you should proudly display the certificate somewhere where others can see it!

 

What if I encounter a problem or need some support?

Certified.ph has a team of highly trained staff who specialize in giving support. If you need help, you only need to raise a ticket in the built-in help system and one of them will assist you. Whilst they're good at sorting out your issues with using the system, they won't be able to fix your computer or advise you what is wrong with your devices!

 

For more inquiries, if you have a user account you may log in and raise a support ticket. If you do not have an account, please complete the 'Contact Us' form.

Last modified: Friday, 28 June 2019, 11:14 AM